Shipping & Delivery Policy

Sattvin is a digital software service. There is nothing physical to ship. This policy is included because payment providers require a delivery policy for every merchant; it describes how you get access to what you pay for.

What is delivered

Access to the Sattvin web application (and, where offered, the mobile app) under the plan you purchased. No physical goods are sold or shipped.

How and when

• Access is provisioned immediately after a successful payment — your account is upgraded to the paid plan automatically, usually within a minute.
• You use the service by signing in at app.sattvin.com. No download is required for the web app; the mobile app is installed separately.
• If your plan is not upgraded within 30 minutes of a successful payment, email support@sattvin.com with your registered email and the payment reference — we will correct it promptly.

Delivery charges

There are no delivery or shipping charges. The price shown at checkout is the full price of the plan.

Service availability

We aim for continuous availability but do not guarantee uninterrupted service. Planned maintenance is announced in advance where practical. See the Termsfor the full position on availability and limitation of liability.